Yardbook users have long been able to create a public profile page for their business or share a home page view with their customers. With our latest enhancement, you can now add an FAQ (Frequently Asked Questions) section to these pages, offering even more information to your customers and prospects.
How to Add FAQs to Your Business Profile
Assuming you’ve already created your business profile (click here to see how), follow these steps to add an FAQ section:
Open your business profile
Go to Sitemap -> Edit Business Profiles -> Click the “Edit” button for your profile.
Navigate to the FAQ section
In your business profile editor, you’ll see a new section specifically for FAQs.From this page, you’ll find a new section dedicated to FAQs.
Add your FAQ items
For each FAQ, you can assign a “position number” to control the display order. This ensures your most important questions appear first.
Save and publish your updates
Once you’ve added your FAQ items, they will automatically be visible on both the Public Profile Page and the Home Page View.
Sample View of the Home Page
Sample View of the Public Profile Page
Sample FAQs
To make setting up your FAQ section even easier, we’ve generated a set of potential FAQ items you can use. Feel free to modify these to suit your business’s unique needs before adding them to your profile page:
What types of landscaping maintenance services do you provide?
We offer a comprehensive range of services including lawn mowing, edging, pruning, fertilization, weed control, pest management, mulching, irrigation system maintenance, and seasonal clean-ups.
Do you offer seasonal services like spring cleanup or fall leaf removal?
Yes, we provide seasonal services such as spring cleanups to prepare your lawn for the growing season and fall leaf removal to keep your property tidy as the leaves fall.
Which areas do you serve?
We proudly serve the [Your City] area and surrounding neighborhoods, including [Neighboring City/Town], [Another Nearby Area], and [Specific Neighborhoods].
How do I schedule a service?
You can schedule a service by calling us at [Your Phone Number], or by filling out a new Quote Request by clicking on the “Get Quote” button.
Do you offer one-time services or only recurring maintenance plans?
We offer both one-time services and customizable recurring maintenance plans to fit your specific needs and preferences.
How much do your services cost?
Pricing varies based on the size of your property and the specific services you require. We offer free, no-obligation estimates to provide you with an accurate quote.
Do you provide free estimates or consultations?
Yes, we offer free estimates. One of our professionals will visit your property to assess your needs and provide a detailed quote.
Is there a contract required for ongoing services?
While we do offer contracts for ongoing maintenance plans, they are not mandatory. You can choose between contract-based services for consistent care or flexible, as-needed services.
What is your cancellation or rescheduling policy?
We appreciate at least 24 hours’ notice for cancellations or rescheduling. This allows us to adjust our schedule accordingly without any inconvenience.
What forms of payment do you accept?
We accept cash, checks, and all major credit cards. You can also make payments directly from your online invoice page.
Are you licensed and insured?
Absolutely. We are fully licensed and insured to protect both our clients and our team members, giving you peace of mind when you choose our services.
Do you use environmentally friendly products and methods?
Yes, we are committed to sustainable practices. We use eco-friendly products such as organic fertilizers and implement methods that promote environmental health.
Do I need to provide any equipment or supplies?
No, we bring all the necessary equipment and materials to perform our services efficiently and effectively.
Is there anything I need to do before you arrive?
We recommend securing pets, unlocking gates, and removing any personal items like toys or furniture from the lawn area to ensure a smooth service.
What happens if the weather is bad on my service day?
In the event of inclement weather, we will notify you as soon as possible to reschedule your service at the next earliest convenience.
How will you communicate with me about my service?
We provide service reminders via email or text message. Our team is also available by phone or email to address any questions or concerns you may have.
Who do I contact if I have questions or concerns?
You can contact our customer service team at [Your Phone Number] or email us at [Your Email Address]. We’re here to help!
What safety protocols do you follow?
Safety is our top priority. Our team follows strict safety guidelines, including the use of protective equipment and adherence to all local regulations.
Do you handle the disposal of yard waste and debris?
Yes, we take care of all yard waste and debris removal, leaving your property clean and tidy after each service.
Do you guarantee your work?
We stand behind the quality of our work. If you’re not satisfied with our service, please let us know, and we will make it right.
Do you offer emergency or after-hours services?
Yes, we offer emergency services for urgent situations like storm damage cleanup. Please contact us immediately if you require emergency assistance.
Can you provide references or testimonials?
Certainly! We have a testimonials section on our website featuring feedback from satisfied clients.