Step 1 – Create a Twilio account and buy a phone number

Create an account in Twilio

If you don’t already have an account on Twilio, you will need to create one.

Go to https://www.twilio.com and sign up for a new account.

Select the following options during your sign up.

After logging into your new account, proceed to purchase a number.

Purchase a dedicated number

To use a dedicated number with Yardbook, you’ll purchase a local 10-digit number (10DLC) in Twilio.

Typical costs (U.S.)

Twilio pricing can change over time and varies by message type and carrier fees, but these are common baseline costs:

  • Local phone number: $1.15/month
  • SMS (per message segment): about $0.0083 to send and $0.0083 to receive (U.S.)
  • A2P 10DLC registration fees: typically include one-time brand/campaign setup fees plus an ongoing monthly fee (often around $2/month for low-volume use cases).

For the most current details, refer to Twilio’s pricing pages and A2P 10DLC fee documentation.

Buy your number in Twilio

To buy a number, go to Twilio Console (link: https://console.twilio.com), and navigate to:

Develop → Phone Numbers → Manage → Buy a Number

Purchase a local 10-digit number.

Next Step: Register for A2P 10DLC

After you purchase a local number, you’ll need to complete A2P 10DLC registration to reduce message filtering by carriers.

Choose the option that matches your business:

No EIN/Tax ID: Register as a Sole Proprietor → Click here

Have an EIN/Tax ID: Register as a Business → Click here


While You Wait: Use Yardbook Toll-Free Texting

A2P 10DLC approval can take up to a couple of weeks. While you’re waiting, you can use Yardbook’s toll-free numbers to send one-way messages.

This is automatically enabled if you don’t have a dedicated number linked to Yardbook.